Support Services

Criminal Investigative Unit / Detective Bureau

The Criminal Investigations Unit is charged with investigating all major crimes that occur within the City of Avon and with follow up investigations. Detectives are cross-trained to professionally investigate any type of criminal activity to which he/she may be assigned. Detectives investigate crimes against persons (crimes including homicides, rapes, assault, etc.) and crimes against property (burglaries, larcenies, forgeries, auto thefts, etc.)

Dispatch / Communications

The Communications Center is the primary answering point for both emergency and non-emergency telephone calls for the Avon Police Department, for dispatching call for service and providing support for other members of the department. They also make notifications to other City departments after normal business hours and have responsibility for making emergency and mass notifications to the public through the Wireless Emergency Notifications System (WENS).


The Police Records Section serves as the central repository for official police reports generated by calls for service made to the department. Requests for other public information within the Department are also processed through the Records Section.

School Resource Officers

A School Resource Officer (SRO) is a law enforcement officer who is assigned to either an elementary, middle, or high school. The main goal of the SRO is to prevent juvenile delinquency by promoting positive relations between youth and law enforcement. The SRO position encompasses three major components which allow the SRO to achieve this goal: law enforcement, education, and counseling. These three components allow the SRO to take a proactive approach to law enforcement. SRO's educate the students by teaching and counsel both students and parents on various topics. The SRO becomes involved in the students' lives as a positive role model. The intent is that the positive experiences students have with the SRO will bridge the gap between juveniles and law enforcement, and in doing so, help prevent juvenile crime.